Contact us

We're happy to help with anything about your shop, a payment, or your account.

Support

Email support@paylanex.com and we'll get back to you. Please include your shop name and any relevant order ID (for example #PLX-1234) so we can find it quickly.

Security

PaylaneX will never email you asking for your password, wallet seed phrase, or private keys. If you receive a message claiming to be from us and asking for those, it is not from PaylaneX, please report it to support@paylanex.com.